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Common Questions

Answers to Frequently Asked Questions

TVGuardian 501 HD Setup How To Videos

TVGuardian LT Common Questions and Setup Help (9)

Blu-ray - DVD - Antenna - Online Streaming - Game Systems (13)

How does TVGuardian work?

Lag or Delay in Filtering Profanity

TVGuardian Accuracy

Does TVGuardian catch all offensive words and phrases?

Red TVG light flashing on the front of the TVGuardian

What's the yellow cable used for on the TVGuardian model 501 HD?

Is the closed-captioned text displayed all the time?

Does TVGuardian filter 'God' and 'Jesus' when used as an expletive?

Connecting the TVGuardian 501 HD to a home theater.

Australian and International TV

Troubleshooting

Use the following tips to solve problems with your TV Guardian set-top box or TVGuardian enabled DVD Player.

Mute Test IR Sensor position

Mute Test learned signal but is not muting when pressing button

TVGuardian LT - Troubleshooting and How To Videos

DirecTV Genie Mini

Remote TV does not work after installing TVG

Satellite - DVD/Blu-ray - Digital Video Recorders - Online Streaming (7)

Sound is muting after the profanity is heard TVGuardian LT

TVGuardian is Not Filtering a Known Closed Caption Movie/TV Show

TVGuardian Power Cord - Flashing Lights

No sound, picture or menu.

Sony Blu-ray players not being filtered

Sony TV Solutions

Sound is muting after the profanity is heard

TVG Settings are Corrupt

DVD Player Asking for Activation Code.

Subtitles vs. Closed-captions

Resetting The TVGuardian 401 SD

Resetting The TVGuardian 501 HD

TVGuardian Setup and User Manuals

Use the TVGuardian manuals to help setup or troubleshoot your TV Guardian.

	TVGuardian LT User Manual Please watch the setup videos associated with each installation step.
	TVGuardian HD Model 501 Quick Start Guide Refer to TVGuardian SD manual below for addition information and setting instructions. See the setup videos here.
	TVGuardian SD Model 401 User Manual
	TVGuardian Model 301 User Manual
	TVGuardian Model 201 User Manual
	TVGuardian Model 101 User Manual